CONCORD & PRINCIPALS HAVE A GOOD SERVICE POLICY.
Commissioning and training
Use our know-how for your benefit. When CONCORD supplies you testing instruments from our principals, we help you to plan & prepare for all the pre-installation requirements. On most cases CONCORD also offers commissioning and training of your operators and technicians.
Your advantages:
Best commissioning of your new equipment through our experienced service technicians Knowledge-transfer Professional support right from the beginning.
Maintenance and servicing
Regular maintenance improves the reliability of your equipment! Therefore use our trained service personnel to give your equipment what it deserves, a planned regular maintenance service.
Your advantages:
Continuous control of the equipment Full service in case of emergencies Know-how for your company and your staff
   
 

Service and repair
CONCORD principals offer high technology & quality in their instruments & these are well known for their long lasting lifetime with a minimum of "out of order" times. However, should there be any trouble with your instrument you can rely on our CONCORD's prompt response & contacts to the world wide service web of our principals, & together we can work to enable a fast solution of your problems.
Your advantages:
Especially for instruments mounted directly in the manufacturing process, a fast solution of problems is highly appreciated.
Well trained, specialized service team can be mobilised by CONCORD. In some cases CONCORD & Principals use special remote control software enabling our service technicians to control your instrument from other locations remotely. This allows us to support customers with the operating software / the handling of the instrument or to install program updates and fix configuration problems.
For any problems with your equipments, supplied by CONCORD, please first contact us.

 
   
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